Certificate In Food and Beverage Services

(with Commercial Cookery option*)

Dual AwardBlended Learning

These modular concepts in the specific areas of Food and Beverages is designed to incorporate current industry practices in fundamental operation aspects, supervisory skill or middle management duties and tasks that are an everyday concern to industry personnel.

During the tenure of each module, candidate will be subjected to incentive hands on training within the restaurant and bar sections concerned to provide comprehensive approach to service techniques. This methodology will better equip them with real world industry standards and the maturity to provide effective work performance.

12 Months

The assessment of each unit of competency will take place during the course. Assessments will take form of a theory assessment, activities/quiz, assignment and/or practical activities in a holistic environment.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

    • Theory to F&B, its services and operations
      • Overview of Food Service industry
      • F&B Marketing
      • Restaurant operations including menu and table preparation
    • Understanding Functional Operation
      • Process, Procedures and Preparation in F&B
      • Pricing and Labour Control in F&B
      • Safety, Security & Systems in F&B
      • Restaurant Management, Planning & Design
      • Beverage Service, Equipment & Layout
      • Wine Service & Wine Techniques
    • Understanding Commercial catering
      • Banquet Set up employee
      • Booking and Planning of events
    • F&B cost and operational control process
    • Current and Future of Food Service Operations
    • Further Advances in Safety & Hygiene in F&B
    • Space analysis, Facilities Planning & Design
    • Methods in Commercial Cookery & Culinary Practices (Optional)*

Certificate In Hotel Management

This high quality business management program is designed to give students the ability to manage the overall productivity, performance and effectiveness of the business. The knowledge and skills students acquire during this course will give them an understanding of the dynamics and principles underlying the effective operations of small and large businesses.

The Certificate of Hotel Management reflects the role of individuals who are engaged to manage the work of others, add value to or review management practices. This qualification provides skills and knowledge required to perform effectively as a manager, team leader or supervisor managing a workplace. Graduates of the Certificate in Hotel Management will develop an understanding of the dynamics and principles underlying effective functioning of work groups, as well as the necessary skills within an organisations.

12 Months

The assessment of each unit of competency will take place during the course. Assessments will take form of a theory assessment, activities/quiz, assignment and/or practical activities in a holistic environment.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

  • Business Communication
    • Hospitality English – terms and phrases
    • Communication channels
    • Telephone Conversations
  • Front Desk Operations
    • Attending to Hotel Guests
    • Room Reservation front desk
    • Dealing with Request & Queries
    • Crowd Management
  • Understanding House Keeping Operations
    • Planning and Scheduling
    • Quality Standards and Compliance
    • Moral and Ethnics

Certificate In Hospitality Communication (English)

(with New Small Business option*)

Dual AwardBlended Learning

This Certificate prepares students to communicate effectively in English in the hospitality industry by providing a multi-leveled curriculum based upon proven educational ethodology that includes intensive training in listening, speaking, writing, and contextualizing information to achieve language skill. In addition to the hospitality-focused English language learning, students receive guest service training that leads to a certification.

The Certificate in Hospitality in English program is designed to offer a demanding curriculum of English language studies that culminates in written and spoken competence sufficient to the requirements of the hospitality industry. This curriculum leading to English language proficiency includes additional coursework in guest service and an introduction to the field of hospitality.

12 Months

This is a competency based course and assessment is undertaken. The assessments may be in a one-on-one environment, or through the completion of set tasks / projects for submissions. It is also based on completion of assignments, practical tests and / or examinations.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent

  • Grammar and Vocabulary
    • Understanding Daily Expressions
    • Understanding Basic Phrases
  • Listening and Speaking
    • Active Listening
    • Paraphrasing and Summarising
    • Connected Text
  • Reading and Writing
    • Describing Experience
    • Structured and Cohesive Writing
  • Hospitality Business Communication
    • Hospitality English – terms and phrases
    • Communication channels
    • Telephone Conversations
  • Understanding and Setting up New Small Business (Optional)*

Certificate In Business Information System

Dual AwardBlended Learning

Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

This qualifications provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

12 Months

The assessment of each unit of competency will take place during the course. Assessments will take form of a theory assessment, activities/quiz, assignment and/or practical activities in a holistic environment.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

  • Participate effectively in WHS communication and consultation processes
  • Implement and monitor environmentally sustainable work practices
  • Work and communicate effectively in an ICT environment
  • Determine and confirm client business requirements
  • Contribute to copyrights, ethics, and privacy in an ICT environment
  • Install and manage a server
  • Manage network and data integrity
  • Configure and maintain databases
  • Install hardware to a network
  • Configure a desktop environment
  • Build a user interface
  • Apply intermediate programming skills in another language
  • Locate and troubleshoot ICT equipments, system and software faults
  • Create basic databases
  • Create technical documentation
  • Ensure basic website security
  • Develop cascading style sheets
  • Design simple webpage layout
  • Produce basic client-side script for dynamic webpage
  • Produce server-side script for dynamic webpage

Certificate In Early Care and Management

Dual AwardBlended Learning

This qualification is for people who are interested in working as an early childhood educator in a centre-based service or family daycare. This is a nationally regulated entry level qualification for working in the early childhood education and care industry.

This qualification reflects the role of workers in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support children’s wellbeing, learning and development. Depending on the setting, educators may work under direct supervision or autonomously.

12 Months

Assessment for this qualification includes underpinning knowledge questions, written assignments, work-based projects and third party reports. There is also a required practical placement within the Early Childhood sector. The assessments you will complete during your placement, includes the observation when your trainer visits you in the workplace.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

  • Participate in workplace health and safety
  • Promote aboriginal and / or Torres Strait Islander cultural safety
  • Identify and respond to children and young people at risk
  • Use information about children to inform practice
  • Develop positive and respectful relationships with children
  • Provide care for babies and toddlers
  • Promote and provide healthy food and drinks
  • Provide care for children
  • Ensure the health and safety of children
  • Develop cultural competence
  • Work legally and ethically
  • Participate in workplace health and safety
  • Provide emergency first aid response in an education and care setting
  • Support children to connect with their world
  • Organise personal work priorities and development
  • Support behaviour of children and young people

Certificate In Individual Care and Support

Designed to provide training to entry level workers who want to work in residential aged care facilities, community care, nursing homes, community based organisations and hospitals.

This qualification reflects the role of workers in the community and / or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing. Work involves using discretion and judgement in relation to individuals support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

12 Months

The assessment of each unit of competency will take place during the course. Assessments will take form of a theory assessment, activities/quiz, assignment and/or practical activities in a holistic environment.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

  • Recognise healthy body systems
  • Provide individualised support
  • Follow safe work practices for direct client care
  • Facilitate the empowerment of older people
  • Meeting personal support needs
  • Contribute to ongoing skills development using a strength
  • Follow established person-centred behaviour
  • Support community participation and social inclusion
  • Facilitate the empowerment of people with disability
  • Delover care services using a palliative approach
  • Provide loss and grief support on stream
  • Support independence and wellbeing
  • Communicate and work in health or community services
  • Work with diverse people
  • Work legally and ethically
  • Recognise healthy body systems
  • Follow safe work practices for direct client care