Flight Services programme provides student the training and experience they need to provide top quality service while working as part on flight cabin crew. BMA’s Professional Certificate in Flight Services is the ONLY TRAINING IN MALAYSIA WITH LIVE TRAINING IN AN OPERATING AIRCRAFT.

2 Weeks

Students will be assessed by their assignment, projects, case studies, observation, exams, presentations and role-plays that will be held in the mock aircraft or at the airline training centre.

Domestic Student:  Successful completion of SPM

International Student:  Successful completion of Year 10 or equivalent and minimum English Placement IELTS 5.5 or equivalent

• Overview of Aviation
  • Regulation & Overview of aviation terminology
  • Air Travel Formalities & Facilities
• Theory & Physiology of Flight & Flight Deck Observation
  • Aircraft Familiarization covering Air Stairs, Lighting, Oxygen, Water & Waste
  • System, Heating & Ventilation
  • Physical and Exterior Description
  • Safety and Emergency Procedures
  • Surface Contaminator and Briefing
  • First-aid & Air sickness
• Pre-flight & Safety Check and Passenger Handling
  • Pre-flight & pre-take off check
  • Pre-landing & post-landing check
  • Managing an passenger interaction
  • Restraints, Cabin Baggage, Carry on, and Electronic Devices Services to Ground Passengers
• Cabin Crew Profession
  • Healthy Living & Lifestyle
  • Personal Appearance
  • Meteorology Knowledge & Crew Responsibilities
• Coordination and In-Flight Communication System
  • On-board system, In-flight service, Inter-phone, Public Address system
  • Passenger call and entertainment
  • Automatic announcement system
  • Passenger briefing drill
• Aircraft exit & operation and evacuation drill
  • Exit procedure – normal operation & Emergency Operations